Shipping Information

At Serge De Nimes, we aim to process and ship your orders as quickly as possible. Orders are typically processed within 1-3 business days.

Shipping times vary depending on your location and the shipping method chosen at checkout.

• Standard Shipping: 15-20 business days
• Express Shipping: 5-7 business days

Please note that shipping times are estimates and may be delayed due to unforeseen circumstances such as customs clearance or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and the weight of your order.

International Shipping

We offer international shipping to selected countries. Customs fees, taxes, and duties are the responsibility of the recipient and may vary by country.

No-Returns, Only Exchanges

If you are not completely satisfied with your purchase, you may exchange the item(s) within 7 days of receipt for a refund or exchange.

• Items must be unused, in their original packaging, and in the same condition as received.
• Any product customized as per consumer’s request CANNOT be returned or exchanged.
• To initiate an exchange, please contact our customer service at sergedenimes5ive@gmail.com with your order details.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Exchanges

If you wish to exchange an item, please contact us to arrange the process. Exchanges are subject to product availability.

Contact Us

If you have any questions about our shipping or returns policy, please contact:

Serge De Nimes Customer Service
Email: sergedenimes5ive@gmail.com
Phone: +971 50 217 5413